SUPPORT

OnLine - Phone - face to face

Email

Live Chat

Call us

Training

Help Desk

On Site

Documents

 

Telephone

Support

We are happy to provide telephone support to all customers who have purchased products or services from us.

Please have your customer number and product ID available when calling.

203-800-4410

Mon - Fri 9 am to 5 pm EST

 

E-Mail

Support

Prefer email follow up? Please submit the following form to submit a question to us via email. Our support team will reply by email. Please include a contact telephone number so that we may contact you if we need additional information.

Contact Support
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Help

Desk

Live, face-to-face support and assistance is available at the HELP DESK in our retail center. Please feel free to stop in and speak to one of our technical support or engineering staff.

263 Boston Post Road, Orange, CT   06477

Open Monday to Friday from 9 am to 4 pm EST

Saturdays from 11 am till 3 pm

 

Live

Chat

Chat live via online text by clicking on the Icon in the lower right hand of this screen.

Please allow time for one of our reps to become available.

If you are short on time, after you enter your first text message, the reply will be there when you come back.

 

Training

Classes

Live, hands on, classroom training sessions are available at our demonstration center.

We offer a wide range or training classes on the products we sell as well as general I.o.T subjects.

Reservations are required, classes fill up fast so please book your reservation online or at our retail location.

Due to Covid-19, all classes in our facility have been cancelled. Please contact us for private one-on-one training.

 

On-Site

Support

We offer professional services for homes and businesses. Our field services include installation, repair, configuration and on-site training for products we support.

Click below for additional information and to schedule an appointment with our field service team.

 

Manuals

Documents

Looking for a manual, user guilds, technical information? 

Please check our document library to download a PDF or view a video on any subject pertaining to our product lines or services.

Our document library is currently undergoing maintenance! Please visit us later to obtain any documents you may need.

AIMNET Smart-Building Systems

263 Boston Post Road

Orange, CT 06477

203-800-4410
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