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SUPPORT

OnLine - Phone - face to face

Email

Training

Call us

On Site

Live Chat

Documents

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Join a live meeting. Click to sign in with your meeting ID number.

Telephone Support

Telephone

Support

We are happy to provide telephone support to all customers who have purchased products or services from us.

Please have your customer number and product ID available when calling.

203-800-4410

Mon - Fri 9 am to 5 pm EST

Email Support

E-Mail

Support

Prefer email follow up? Please submit the following form to submit a question to us via email. Our support team will reply by email. Please include a contact telephone number so that we may contact you if we need additional information.

Contact Support
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Live Chat Support

Live

Chat

Chat live via online text by clicking on the Icon in the lower right hand of this screen.

Please allow time for one of our reps to become available.

If you are short on time, after you enter your first text message, the reply will be there when you come back.

Training Class Support

Training

Classes

Live, hands on, classroom training sessions are available at our demonstration center.

We offer a wide range or training classes on the products we sell as well as general I.o.T subjects.

Reservations are required, classes fill up fast so please book your reservation online or at our retail location.

Field Support

On-Site

Support

We offer professional services for homes and businesses. Our field services include installation, repair, configuration and on-site training for products we support.

Click below for additional information and to schedule an appointment with our field service team.

Doc Library

Manuals

Documents

Looking for a manual, user guilds, technical information? 

Please check our document library to download a PDF or view a video on any subject pertaining to our product lines or services.

Our document library is currently undergoing maintenance! Please visit us later to obtain any documents you may need.

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