Telephone, in-home, or in business service by one of our professional technicians.
We offer our services on a TECH SUPPORT UNITS, (TSU) basis. Each Tech Support Unit is equivalent to approximately 15 minutes of time. You may pre-purchase our services in increments according to your needs.
Please enter the number of units, (TSU) you wish to purchase in the Quantity field.
Many of our products and services provide information on the number of TSU units required to complete an standard installation and configuration. Please review that recommendation when purchasing your TSU.
Once purchased our staff will contact you for details on your needs and to arrange a date and time for our visit.
- Cost is per TSU. Where more than one technician may be required, each TSU is per man.
- If you are purchasing TSU for use in a field service call, include travel time from our location to yours so please be sure to estimate that travel time and include that in your purchase.
- Please see the ADDITIONAL INFO section for conditions.
To estimate the amount of time a typical service requires, please refer to our field services information page.
Our technician will arrive at your location with a formal work order for you to review prior to starting and service. You will be required to sign this work order at the arrival and departure time.
Technical Support and In-Home / Office Services
You may cancel a service field visit at any time however, a 1 TSU will be deducted from your purchase.