Notice to AIMNET customers and AIMNET monitored facilities.
In face of the current situation we as Americans and the world are facing with the spread of the COVID-19 virus, we are taking all necessary steps to ensure that our remote management services continue uninterrupted. While we have no knowledge of any of our employees being affected by COVID-19 at this time, we are also taking steps to help protect those employees from infection. This may include home isolation should that be required. We want our customers to know that AIMNET has taken extraordinary efforts to ensure that ALL AIMNET managed facilities will continue to be monitored and remotely managed.
Technicians and Field Services
In order to help protect our staff and customers, our technicians are working in full compliance with CDC regulations including face protection, gloves and sanitizing. While a large portion of our field services are in locations not necessarily occupied, there are cases where we must access occupied work spaces. We understand that some of our customers may not permit this and we respect that hesitation.
We have however suspended all installation services to the residential market when any such installation would require us to enter a home.
Retail Center, Demonstration Center and Training Classes
We are following all CDC guidelines in our now reopened retail and demonstration showroom. Face masks are required to enter and social distancing guidelines are strictly followed. Product demonstrations now require an appointment and they may be made on line on our website or by calling us at 203-272-1242.
We are also offering curbside pickup 7 days a week. You may place an order by phone or on-line and we will deliver your purchase to you automobile with no touch deliverer if required. We are also delivering to homes and bussinesses in our local area at no additional cost.
Our contractors counter remains open with the same guidelines as our showroom and retail center.
All classroom training classes have been cancelled. We are offering one on one training only at this time.
AIMNET Air Purification Systems and their affect on COVID-19
To our customers for whom we have installed RGF ultraviolet and HALO air purification systems, we want you to know we have been in close contact with RGF to determine how effective the product and technology is in combating and or killing COVID-19. While we remain optimistic on the products ability it is an untested virus. The following is a statement from RGF as well as links to important information they have published.
RGF® PHI-Cell® and REME HALO® Technology – Impact on Novel Coronavirus (COVID-19)
From the World Health Organization, “Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).” Further from WHO, “COVID-19 is an infectious disease caused by the most recently discovered coronavirus. This new virus was unknown before the outbreak began in Wuhan, China, in December 2019.”
RGF® manufactures a range of air purification and air filtration products for residential, commercial and healthcare applications. This bulletin aims to answer frequently asked questions for our distributors.
Are test results available for RGF’s PHI-Cell® or REME HALO® on COVID-19?
We currently do not have testing specifically on the Wuhan Coronavirus (COVID-19). We are evaluating testing options with partners in both U.S. and China. As there are a limited number of facilities capable of testing for this virus, their focus is on prioritizing testing as it relates directly to the recent outbreaks.
Is RGF’s PHI-Cell® and REME HALO® technology effective at reducing COVID-19?
COVID-19 is a member of the enveloped RNA coronavirus (subgenus sarbecovirus, Orthocoronavirinae) subfamily. While RGF® does not have testing specifically on COVID-19, we have validated test results showing 99+% reductions on similar viruses. These viruses, like COVID-19, are also ‘enveloped’ or protein jacketed virus types. If we can reduce these virus types, an assumption could be made that we would also be effective at reducing the current coronavirus at hand. Important to note that we make no medical claims.
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Special notice for facilities with AIMNET Professional managed HVAC Systems
While we all are potentially facing extraordinary disruption in our normal daily lives, please know that we are paying special attention to the operation of HVAC systems and their potential interaction with air handling, ventilation and fresh air operations. Although not enough is known at this point on the COVID-19 virus and its spread, we are utilizing our remote management services to increase the rate of exhaust of indoor air and introduction of fresh outdoor air into facilities that are equipped to do so.
While we attempt to do so we are limited to allowing these forms of operation when they may adversely affect indoor comfort levels, temperatures as they relate to outdoor weather conditions. Therefore we will maximize these operation during unoccupied cycles. If you should decide to remain closed during any of your normally occupied periods in any of our managed facilities, please let us know! This will allow us to both increase air circulation systems and save energy for you by reducing to normal unoccupied temperatures.